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Staff Development Program
Session on Measuring Service Quality
By Dr, R K Jain on 23 July 2011
Session on Total Quality Services
By Dr.R K Jain on 23 July 2011
Session on BPR
By Dr.Nishith Dubey on 23 July 2011
Session On Kaizen
By.Prof Nidhi Shukla
Session on Total Quality through QMS
By Mr. Nilesh Gupta on 21 July 2011
Session on Total Quality through Japanese 5-S
By Dr.S S Yadav on 21 July 2011
Session on Quality Circles
By Dr.S S Yadav and Mr.Shiv Kumar